About the Program 

San José City College offers a IT Support Certificate which is designed for and aligned to the Google IT Support Professional Certificate. Students who complete this certificate will be exposed to and become proficient in the IT Technical Support field. This certificate combines the necessary IT skills to make sound IT decisions, to troubleshoot and resolve IT-related issues.  In this program, students will gain valuable professional skills in: customer service, trouble shooting, network protocols, cloud computing, windows operating system, Linux command line, systems administration, encryption algorithms and techniques.  

A grade of “C” or better is required in all certificate courses.

For additional information, see a counselor, visit the Career/Transfer Center, or contact the following:

Kidane Sengal, kidane.sengal@sjcc.edu 408-298-2181 X 3892